2005 GMC Savanna van

I have a 2005 GMC Savanna 8 passenger van that, for the most part, is one of the family. I drive my van just about everywhere and haul just about everything. Most of the time, it seems as if I live in my van because it's always full. Sadly, the people at Douglas have brought strife into our lives.

In the past few years we have had trouble with the middle doors on the passenger and driver's sides. The doors get extremely heavy, and will not close correctly. I have taken the van into Douglas (where we bought it) and they have adjusted the hinges on the doors and all was well for a spell. Eventually, however, the doggone doors become hard to close again.

I took my van into Douglas this week and asked that they fix the door for me. It wouldn't shut at all, so anything was better than what it was....or so I thought. They DID get the door shut, and advised me to not open it again because they weren't sure they would be able to close it again. (How am I supposed to put the grandkids in the van if I can't open the door?) AND they gave me an estimate for over $1,000 to repair the door!!! They have to re-weld the hinges, and paint the area where they work. Really, $1,000 for a faulty welded hinge?

I believe that this problem is one that the company should be responsible for, because it is a flaw in the design of the doors. The $1,000+ price tag is absolutely ridiculous, and I refuse to ever go back to Douglas, or buy a GMC product again. If GMC won't stand behind their vehicle design, then I sure the heck don't want to deal with them!

I urge everyone to think twice before buying a GMC Savanna.

shel